Update in Regards to COVID-19

As of today, March 17, 2020, we are still shipping product. Since we are online only, we have no reason to believe that we will have to close. However, we have been and will continue to follow all the CDC guidelines to ensure both the safety of our employees and our customers. Though the CDC has indicated that the chance of contracting COVID-19 from packages and letters remains very low, we are sanitizing and disinfecting all areas and practicing high levels of self-hygiene by frequent hand washing.

If you have ordered online, please note that we are experiencing an increase in orders and call volume due to the need to plan upcoming events by shopping from home. Please bear with us as we all make our way through this situation. ALL ORDERS WILL BE FULFILLED. Currently, the factories and warehouses in the US are working very hard to keep up with demand for gowns from within the United States and Canada. Since weddings and events are all being pushed ahead by several months, we expect a further surge in demand during that time. We recommend that you plan ahead to get your order in as soon as possible so that you don’t become part of that glut of orders that may cause delays several months down the road.

PLEASE NOTE: All product, both at our warehouse as well as with the US manufacturers/US warehouses, has been in the United States from well before the virus appeared around the globe, and many of our items are made here in the USA.

Being that we are experiencing a higher online interest at this time, if you need your product within a week, we recommend that you browse our Spring Clearance page for some of our items that can arrive to you within 2 to 3 business days via US priority mail.These are just a few of the thousands of items that we have in our warehouse that are on sale and available for immediate shipping. We will be adding new product to this page regularly.  If you need your item within a week or so, please call and we will let you know if your item can be shipped right away. Some of the factories we do business with DO drop-ship directly to the customer, but you will need to contact us to see if your item is from one of these manufacturers. If you have time to wait, feel free to place your order with the knowledge that it may take us a little longer than normal to get it into your hands, but it will get there. As has always been our standard, orders are filled on a first-come, first-serve basis.

Thank you for your understanding, and let us all continue to follow the CDC’s guidelines so we can all come through as quickly and as safely as possible.

Sincerely,
Rowan Bridal LLC

Mar 17th 2020

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